GBVIMS: Gender-Based Violence Information Management System

  • About the GBVIMS
    • GBVIMS and Primero/GBVIMS+ Monitoring and Evaluations
    • GBVIMS Background
    • Purpose
    • Learn About the GBVIMS
    • Where is the GBVIMS?
    • Who is the GBVIMS Global Team?
    • Frequently Asked Questions
    • GBVIMS Donors and Supporters
  • GBVIMS Basic Tools
    • GBV Classification Tool
    • Intake and Consent Forms
    • Incident Recorder
    • GBV Information Sharing Protocol Template
    • User Guide
  • Primero/GBVIMS+
    • Introducing Primero
  • Implementation
    • GBV Case Management
    • Rollout Guidelines
    • Facilitator’s Guide
    • Data Analysis
    • Data Analysis E-Learning Tool
    • Technical Support
    • Data Protection
  • Learn More
    • Access the GBVIMS
    • GBVIMS Incident Data: Analysis and Advocacy
    • Guidance Notes
    • Linking Data Analysis to Programming
    • Video Shorts
    • Podcast
    • Additional Resources
  • Resources
  • COVID-19
    • Guidance and Guidelines for GBVIMS, GBVIMS+ and Case Management during COVID-19
    • Podcast and Video Series: Remote GBV Case Management

COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines OUT NOW!!!

February 5, 2021 By admin

The COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines is OUT NOW!!!

Through the GBV Area of Responsibility Helpdesk, GBV responder organisations and agencies International Medical Corps, International Rescue Committee, Trócaire, Norwegian Church Aid, Plan International, UNICEF, UNFPA and UNHCR came together to develop this Guidance to assist GBV responders in establishing and running remote GBV services during the COVID-19 pandemic.

This guidance differentiates two types of services most commonly requested during the pandemic -phone-based cased management services, and hotlines. It draws from and attempts to synthesize good practices that have emerged while agencies try to meet the needs of GBV survivors in a variety of contexts during the COVID-19 pandemic, including the GBVIMS Video and Podcast series and Guidance Notes on GBV Case Management, GBVIMS and COVID-19.

In the Guideline, you will find information to help you:

  • Establish and deliver phone-based GBV case management services
  • Establish and deliver GBV hotline services
  • Safety planning and other support for high-risk clients
  • Update referral pathways
  • Documentation and data storage
  • Supervision and staff care for caseworkers and hotline staff

The Guidance also looks at a variety of additional issues that you may encounter, including technology and network access, as well as Safety Planning.

Stay tuned for the upcoming GBV AoR Community of Practice webinar to introduce the resource.

Filed Under: News and Updates

COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines OUT NOW!!!

The COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines is OUT NOW!!! Through the GBV Area of Responsibility Helpdesk, GBV responder organisations and agencies International Medical Corps, International Rescue Committee, Trócaire, Norwegian Church Aid, Plan International, UNICEF, UNFPA and UNHCR came together to develop this Guidance to assist GBV responders […]

GBV Case Management Capacity Building Initiative Announcement: Strategy and Toolkit Now Out!

Following the 2017 publication of the Interagency GBV Case Management Guidelines, the GBVIMS Global Team invested in a capacity-building initiative to operationalize the guidelines: the GBV Case Management Capacity Building Initiative (GBV CM CBI). In 2017-2018, pilot projects were implemented in Bangladesh, Mali, Nigeria and Somalia to finalize and test the approach of the GBV […]

GBVIMS and COVID-19 Announcement: Remote GBV Case Management series in the COVID-19 response

NOW IN AVAILABLE IN FRENCH The GBVIMS Steering Committee has put together a series of video shorts and podcasts on remote GBV case management in the context of the COVID-19 response. The series is aimed at supporting GBV caseworkers and supervisors to adapt their service provision in the context of governmental policies imposed in response […]

EMAIL: gbvims@gmail.com [en & fr]

SKYPE: gbvimshelp [en] • gbvimsaide [fr]

Copyright © 2021 GBVIMS: Gender-Based Violence Information Management System

  • About the GBVIMS
    • GBVIMS and Primero/GBVIMS+ Monitoring and Evaluations
    • GBVIMS Background
    • Purpose
    • Learn About the GBVIMS
    • Where is the GBVIMS?
    • Who is the GBVIMS Global Team?
    • Frequently Asked Questions
    • GBVIMS Donors and Supporters
  • GBVIMS Basic Tools
    • GBV Classification Tool
    • Intake and Consent Forms
    • Incident Recorder
    • GBV Information Sharing Protocol Template
    • User Guide
  • Primero/GBVIMS+
    • Introducing Primero
  • Implementation
    • GBV Case Management
    • Rollout Guidelines
    • Facilitator’s Guide
    • Data Analysis
    • Data Analysis E-Learning Tool
    • Technical Support
    • Data Protection
  • Learn More
    • Access the GBVIMS
    • GBVIMS Incident Data: Analysis and Advocacy
    • Guidance Notes
    • Linking Data Analysis to Programming
    • Video Shorts
    • Podcast
    • Additional Resources
  • Resources
  • COVID-19
    • Guidance and Guidelines for GBVIMS, GBVIMS+ and Case Management during COVID-19
    • Podcast and Video Series: Remote GBV Case Management