Rolling out GBVIMS+

What are the minimum criteria to move forward with a full assessment for rollout?

How do we prioritise countries/contexts for rollout?

The following criteria will be used by the GBVIMS Steering Committee to prioritize support to countries requesting the rollout of Primero/GBVIMS+:

  • The context is inter-agency (i.e. at least three organisations are able and wish to use it)
  • Countries where the GBVIMS (offline system) has already been rolled out;
  • A functional GBV and/or GBVIMS coordination body;
  • Existing Standard Operating Procedures for GBV Case Management[2];
  • Locations where security concerns prevent the use of paper forms;

What help will you get?

Should you decide to rollout Primero/GBVIMS+ in your context at the Inter-Agency level, the GBVIMS Steering Committee will commit to:

  1. Help you conduct a rollout assessment;
  2. Support you in the preparatory phase of the rollout.
  3. Conduct in-country trainings and mentoring of end-users and system administrators.
  4. Act as global-level system administrators to maintain the platform and liaise with the software company for helpdesk support.

The platform is available in various languages, and can be translated into more depending on needs.

What if the case management services aren't ready?

The GBVIMS Steering Committee can also provide technical support on GBV Case management in order to ensure that the rollout of Primero/GBVIMS+ works in support of contexts where quality case management is available to GBV survivors.

How can I find out more?

If you have any questions regarding Primero/GBVIMS+, please contact the Interagency GBVIMS Coordinator Kate Rougvie at, or the InterAgency GBVIMS+ Specialist Elfriede Kormawa at

[1] These considerations apply to Inter-Agency rollouts of Primero/GBVIMS+.

[2] Or adherence to Inter-Agency GBV Case Management Guidelines, 2017.

Announcement: [English][Francais]

Latest news and updates

July 29, 2021

New Resources: GBVIMS+ Case Management Companion Guide: Now Out!

The GBVIMS+ Case Management Companion Guide is designed to accompany the GBVIMS+ User Guide and highlight the forms, features, and functionalities in GBVIMS+ that facilitate GBV case management service provision, supervision, including remote supervision, and monitoring quality of GBV case management services. Access the GBVIMS+ Case Management Companion Guide here

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July 26, 2021

Stories from the field: GBV Case Management Capacity Building in the Gambia.

Check out the latest update from the rollout of the GBV Case Management Capacity Building Initiative in the Gambia!

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February 5, 2021

COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines OUT NOW!!!

The COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines is OUT NOW!!! Through the GBV Area of Responsibility Helpdesk, GBV responder organisations and agencies International Medical Corps, International Rescue Committee, Trócaire, Norwegian Church Aid, Plan International, UNICEF, UNFPA and UNHCR came together to develop this Guidance to assist GBV responders […]

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Contact GBVIMS

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SKYPE: gbvimshelp [en] • gbvimsaide [fr]

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