User Guide

The GBVIMS User Guide is a manual to help you understand the GBVIMS and learn how to use its tools within your organization.  The user guide consists of seven chapters, a workbook containing activities and exercises that correspond to the chapters and several important annexes.  You can download the user guide and workbook here or by the individual chapters of the user guide below:

  1. Introduction - Chapter 1 introduces the user guide and should be read by anyone who will be using it.
  2. Information Management and Gender-Based Violence - Chapter 2 is intended to be read primarily by individuals overseeing information management or implementing the GBVIMS within an organization. It provides an overview of information management within the field of GBV service provision, explains how the GBVIMS fits into the ‘bigger-picture’ and introduces the GBVIMS and its tools.
  3. The Gender-Based Violence Classification Tool - Chapter 3 should be read by everyone using any aspect of the GBVIMS.  It walks you through the GBV Classification Tool, how it standardizes the terminology and classification used by GBV actors and provides training on how to use it correctly.
  4. The Intake and Consent Forms - Chapter 4 should also be read by everyone using any aspect of the GBVIMS.  It is especially relevant for caseworkers using the forms when working with survivors as well as supervisors responsible for training them.  The chapter explains the forms question by question and gives instructions on completing them.  Activities based on common incident examples provide practice for completeing the forms.
  5. The Incident Recorder and Data Entry - Chapter 5 is specifically for those who input information from the intake form into the GBVIMS database, called the Incident Recorder (IR).  The chapter introduces the IR, explains how to set it up for your context and provides detailed instructions and activities on how to enter data into it.
  6. Using the Incident Recorder for Reporting and for Data Analysis - Chapter 6 is intended for those responsible for data entry, IR maintenance, generating statistics/reports and analyzing data. The chapter trains individuals how to use the IR to: compile data; create and modify data tables and charts for reports; and access and analyze the data.
  7. Sharing GBV Incident Data and Developing Inter-Agency Information Sharing Protocols  - Chapter 7 is for those respondible for: participating in inter-agency discussions about information sharing; taking part in coordination and working group meetings; and generating and sharing data with other GBV humanitarian actors. It explains the benefits and potential hazards of sharing GBV data and the process used when developing an Information Sharing Protocol. An Information Sharing Protocol template is provided which can be used by inter-agency networks seeking to safely, ethically and effectively share information.
Download the full User Guide: [English] [Français] [Español] [عربية]

The GBVIMS User Guide Workbook contains activities corresponding to the user guide chapters.  The workbook should be printed separately and used along with the user guide.  It can also be supplied to participants as part of a GBVIMS group training.  Within the workbook you will practice how to use the GBVIMS tools such as the intake form the Incident Recorder.

Download the GBVIMS User Guide Workbook:  [English] [Français] [Español] [عربية]

Limited Rollout Guidance was created to assist service providers with limited resources to help them effectively and safely collect data reported by GBV survivors.

In some settings, it may not be realistic to roll out all four tools of the Gender‐Based Violence Information Management System (GBVIMS). In that case, service providers may choose to implement a limited version of the system. This would typically include the Gender‐Based Violence Classification Tool and the basic Intake and Consent Form. In these situations, the incident recorder can be implemented later on and data from the intake forms back‐entered. While an information sharing protocol may not always be easily established in these limited rollouts, it is encouraged that service providers begin discussions about information sharing from the outset.

Download the Limited Rollout Guidance: [English]

User Guide Practice Tools

Many of the Activities in the user guide require the use of practice tools. To download the practice tools, click on the links below:

Latest news and updates

July 29, 2021

New Resources: GBVIMS+ Case Management Companion Guide: Now Out!

The GBVIMS+ Case Management Companion Guide is designed to accompany the GBVIMS+ User Guide and highlight the forms, features, and functionalities in GBVIMS+ that facilitate GBV case management service provision, supervision, including remote supervision, and monitoring quality of GBV case management services. Access the GBVIMS+ Case Management Companion Guide here

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July 26, 2021

Stories from the field: GBV Case Management Capacity Building in the Gambia.

Check out the latest update from the rollout of the GBV Case Management Capacity Building Initiative in the Gambia!

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February 5, 2021

COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines OUT NOW!!!

The COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines is OUT NOW!!! Through the GBV Area of Responsibility Helpdesk, GBV responder organisations and agencies International Medical Corps, International Rescue Committee, Trócaire, Norwegian Church Aid, Plan International, UNICEF, UNFPA and UNHCR came together to develop this Guidance to assist GBV responders […]

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SKYPE: gbvimshelp [en] • gbvimsaide [fr]

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