Inter-Agency GBV Case Management Guidelines Training Materials

July 28, 2026

New Resource: Phone-Based Case Management and Hotlines During Pandemics & Epidemics

We are happy to release a new resource, "Guidance on Remote GBV Services: Phone-Based Case Management and Hotlines During Pandemics & Epidemics." Designed for GBV practitioners, managers and coordinators, this resource can be used whenever in-person services are unsafe or inaccessible due to pandemics, epidemics, insecurity, movement restrictions or other humanitarian crises. It complements existing […]

October 7, 2025

New Resource: Updated Child Marriage Chapter & Module 16 Tools

We are pleased to announce the release of the updated Part 3, Chapter 3: GBV Case Management for cases of Child Marriage, together with the new Module 16 training package. This comprehensive update strengthens case management support for girls affected by child marriage across all stages of marriage: before (at risk), during (married), and after (divorced, separated, or widowed) and equips caseworkers […]

June 19, 2024

New Resources! Training Module on GBV Case Management Responses to SEA - out now!!!

The training module on GBV Case Management Responses to SEA was designed toaccompany the Interagency GBV Case Management Guidelines Training Materials andthe forthcoming GBV Case Management E-learning (an online adaption of theInteragency GBV Case Management Guidelines Training Materials). This module wasdeveloped under UNFPA’s leadership in collaboration with the inter-agency GBVIMSSteering Committee - IRC, IMC, UNICEF […]

Training Facilitator Manuals

Training Modules

Welcome and Introduction Module

Module 1: Basic Concepts

Module 2: Power & GBV

Module 3: Consequences of GBV

Module 4: Causes & Context of GBV

Module 5: Basics Review

Module 6: GBV Attitudes and Perceptions

Module 7: Theoretical Foundation for a Survivor-Centred Approach

Module 8: Guiding Principles & Roles and Responsibilities

Module 9: Communication Skills

Module 10: Overview of GBV Case Management

Module 11: GBV Case Management Step 1: Introduction and Engagement

Module 12: GBV Case Management Step 2: Assessment

Module 13: GBV Case Management Step 3: Case Action Planning

Module 14: GBV Case Management Steps 4, 5 and 6: Implementation, Case Follow-up, & Case Closure

Module 15A: GBV Case Management Responses to Intimate Partner Violence for Women and Girls

Module 15B: GBV Case Management Responses to Intimate Partner Violence: Mediation

Module 15C: GBV Case Management Responses to Sexual Violence for Women and Girls

Module 16: GBV Case Management Responses to Adolescent Girls and Child Marriage

Module 17A: GBV Case Management with LGBTI Survivors

Module 17B: GBV Case Management with Male Survivors of Sexual Violence

Module 17C: GBV Case Management with Survivors with Disabilities

Module 18: Supervision

Module 19: Staff Care

Module 20: GBV Information Management and Case Management

Module 21: GBV Case Management Responses to Sexual Exploitation and Abuse

Training Evaluation Tools

Latest news and updates

Stories from the field: GBV Case Management Capacity Building in the Gambia.

COVID-19 Guidance on Remote GBV Services Focusing on Phone-based Case Management and Hotlines OUT NOW!!!

GBV Case Management Capacity Building Initiative Announcement: Strategy and Toolkit Now Out!

New Resource: Phone-Based Case Management and Hotlines During Pandemics & Epidemics

New Resource: Updated Child Marriage Chapter & Module 16 Tools

New Resources! Training Module on GBV Case Management Responses to SEA - out now!!!

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